Use ISO20000 to develop the Service Management capability of an organisation
January 19th, 2010 by James WarrenSeveral times recently a number of you have mentioned that you would like to implement ISO20000 within your organisations. The problem we face is that to get really good results and to achieve certification means you have to go beyond basic ISO20000 material, start thinking in terms of the interpretation and application of the ISO20000 Standard and develop the Service Management capability of an organisation and assess its readiness for certification.
Whilst many ISO20000 courses go a step further towards a solution, no ISO20000 Course provider can match the unique features available with this course:
Implementing ISO20000 (ISO20000 Consultant Certificate) Training Course – In London – 3-5 Feb 2010
This 3-day training course has a highly practical focus and enables delegates to be immediately effective in any ISO20000 project.
During the course, you will learn:
- Introduction and background to ISO/IEC 20000 Certification;
- The certification scheme;
- ISO/IEC 20000 Part 1;
- Scoping;
- ISO/IEC 20000 Part 2;
- The use and application of ISO/IEC 20000;
The Certificate is awarded to candidates passing the relevant examination, which can only be taken as part of an accredited training course such as this.
I mentioned a moment ago that there are a few unique features available with this course that sets it apart from all other ISO20000 training providers. Go to the ISO20000 Course information page to find out what these unique features are and how they will help you.
There are a few spaces remaining for the 3-5 February course which we expect to sell out fast!
Book Your Place on Implementing ISO20000 Today!
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