Posts Tagged ‘ISO20000’

Deliver Amazing IT Service Management with our January Offers

January 25th, 2012 by

We want to help you to deliver amazing IT Service Management.
Start now, in January, with the help of these special offers. Don’t miss out, buy today:

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit
By Shirley Lacy and Jenny Dugmore

Price: £495
FREE ICT Strategy Toolkit – Buy before the end of January

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More to explore …

ISO/IEC 20000 Documentation Toolkit
ISO/IEC 20000 Documentation Toolkit
Save £50 in January

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ISO/IEC 20000 Practitioner Certificate Course
ISO/IEC 20000 Practitioner Certificate Course
Save £100 – book now

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Implementing Service Quality based on ISO/IEC 20000
Implementing Service Quality based on ISO/IEC 20000
Save £4 in January

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Get the most out of IT Service Management

January 18th, 2012 by

Implementing IT Service Management has never been easier with the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit.

This toolkit bridges a gap in the market by making IT Service Management easier to implement and improve. It contains all the documents you need for effective management, process and procedures by using current ITIL best practices.

Get the most out of IT Service Management with this toolkit >>

Buy this toolkit before the end of January and get a voucher for 15% off any ITG training course!

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit

Price: £495.00

Learn more

Buy Now

     

Get the most out of IT Service Management with this toolkit >>

The implementation and improvement documents contained in this toolkit include:

  • IT SMS Overview – including what is ISO/IEC 20000 (project / staff training slides
  • Model Service Management Policy.
  • Implementation and improvement tools.
  • Pre-written Service Management System Manual.
  • Service Management Plan Template.
  • Service Level Agreement Template.
  • 100 pre-written policies, procedures, templates and guidance.
  • Gap analysis/ISO/IEC 20000-1 Assessment tool.
  • Guidance – how ITIL best practices support the ISO/IEC 20000-1:2011 requirements.

Get the most out of IT Service Management with this toolkit >>

Buy this toolkit before the end of January and get a voucher for 15% off any ITG training course!

Guaranteed to pass on the ISO 20000 Practitioner Certificate Course

January 17th, 2012 by

 

NO OTHER ISO20000 COURSE PROVIDER CAN MATCH US!

The ISO20000 Practitioner Certificate course comes with the unique IT Governance ‘PASS THE COURSE GUARANTEE’ – we are so certain that our teaching will help you pass the course that, if you do not, we will let you attend a future course for free (although you will still have to pay the repeat exam fee).

Delivered by expert trainers, this outstanding and unique London training course prepares the IT practitioner or ISO20000 project manager to implement ISO/IEC 20000 in an organisation.

“Excellent, I’m a convert!”
Roger Bennett, Thomson Reuters

ISO20000 Practitioner Certificate Course, in London ISO20000 Practitioner Certificate Course, in London

RRP: £895.00
Price: £795.00
You Save: £100.00

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Book your place today >>

NO OTHER ISO20000 COURSE PROVIDER CAN MATCH US!

  1. This course comes with the unique IT Governance ‘PASS THE COURSE GUARANTEE’ – we are so certain that our teaching will help you pass the course that, if you do not, we will let you attend a future course for free (although you will still have to pay the repeat exam fee).
  2. All delegates receive a free copy of ISO/IEC 20000: An introduction and Implementing Service Quality based on ISO/IEC 20000.
  3. We make copies of parts 1, 2 & 3 of ISO/IEC 20000 available for use during the course (and you can purchase your own copies directly from us when you’re ready)
  4. Comfortable training location, enjoyable meals and refreshments
  5. Highly competitive pricing!
  6. The exam fee is included in the price – there are no hidden extras.

Book your place today >>

More to explore:

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit
ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit

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COBIT 5 Update Day
COBIT 5 Update Day
First in the UK!

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Information Security Foundation based on ISO/IEC 27002
Information Security & ISO 27002

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Comply with ISO 27001 and reap the benefits

January 10th, 2012 by

ISO 27001 is the international best practise for an Information Security Management System (ISMS). Complying with the new Indian data privacy law is a must for all organisations that collect sensitive information. Organisations that become ISO 27001 certified, are deemed to be in full compliance with this law. Following the requirements of this standard will not only help you meet the obligations of the new Indian data privacy law, but will also protect your business against cyber threats and receive return on investments.

Comply with ISO 27001 by using the ISO 27001 (ISO/IEC 27001) ISMS Requirements. These can be employed by all types of organisations and ensures the selection of adequate and proportionate security controls that protect information assets and give confidence to interested parties.

Download these essential requirements today >>

ISO 27001 (ISO/IEC 27001) ISMS Requirements (Download) ISO 27001 (ISO/IEC 27001) ISMS Requirements (Download)
Price: $30.00

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What is ISO 27002?

ISO 27002 establishes guidelines and general principles for initiating, implementing, maintaining, and improving information security management in an organisation. ISO 27002 is a code of practice for information security, outlining potential controls and mechanisms which may be implemented subject to the guidance provided in ISO 27001.

This code of practice supports the implementation of ISO 27001 and helps organisations comply with new Data Privacy Regulations.

Download this code of practice today >>

ISO 27002 (ISO/IEC 27002) Code of Practice for ISM (Download)

Learn how to Master your IT Service Management Projects

December 21st, 2011 by

Master your IT Service Management projects with the ITSM, ITIL & ISO/IEC 20000 Implementation Toolkit. It is:

  • Up-to-date
  • Cost-effective
  • Easy to use
  • Helpful

Learn how to master your IT Service Management Projects with the ITSM, ITIL & ISO/IEC 20000 Implementation Toolkit >>

Buy before the 23rd December 2011 and receive a free ICT Strategy Toolkit!

 

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit

Price: €575.95

Learn more

Buy Now

Buy before the 23rd December 2011, you’ll receive a FREE ICT Strategy toolkit, worth €109.15!

ICT Strategy Toolkit
ICT Strategy Toolkit
FREE with this best-selling toolkit until December 23rd 2011!

Learn how to master your IT Service Management Projects with the ITSM, ITIL & ISO/IEC 20000 Implementation Toolkit >>

Buy before the 23rd December 2011 and receive a free ICT Strategy Toolkit!

Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with our Special Offer!

December 13th, 2011 by

Implementing ITSM, ITIL and/or ISO 20000 can be difficult, time-consuming and costly.

However, using the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit can make your life a whole lot easier. Not only does it bridge the gap the market by making IT Service Management easier to implement and improve, it also makes ISO 20000 certification more easily achievable.

This toolkit is:

  • Up-to-date– covers ITIL 2011 best practices
  • Cost-effective– cheaper than the time, money and resources you would normally spend on implementing IT Service Management best practices
  • Easy to use– applicable to those implementing projects around IT Service Management, ITIL and those seeking ISO 20000 certification
  • Helpful – comes with a unique drafting support service and 12 months of automatic upgrades

AND, if you buy before the 23rd December 2011, you’ll receive a FREE ICT Strategy toolkit which will guide you through the process of creating an ICT strategy, help you drive down costs and control risk within an ICT environment.

Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with these two toolkits on special offer! >>

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit

Price: €575.95

Learn more

Buy Now

Buy before the 23rd December 2011, you’ll receive a FREE ICT Strategy toolkit, worth €112!

Documents included in this toolkit are:

  • IT SMS Overview – including what is ISO/IEC 20000 (project / staff training slides
  • Model Service Management Policy.
  • Implementation and improvement tools.
  • Pre-written Service Management System Manual.
  • Service Management Plan Template.
  • Service Level Agreement Template.
  • 100 pre-written policies, procedures, templates and guidance.
  • Gap analysis/ISO/IEC 20000-1 Assessment tool.
  • Guidance – how ITIL best practices support the ISO/IEC 20000-1:2011 requirements.

Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with these two toolkits on special offer! >>

Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with our Special Offer!

December 13th, 2011 by

Implementing ITSM, ITIL and/or ISO 20000 can be difficult, time-consuming and costly.

However, using the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit can make your life a whole lot easier. Not only does it bridge the gap the market by making IT Service Management easier to implement and improve, it also makes ISO 20000 certification more easily achievable.

This toolkit is:

  • Up-to-date– covers ITIL 2011 best practices
  • Cost-effective– cheaper than the time, money and resources you would normally spend on implementing IT Service Management best practices
  • Easy to use– applicable to those implementing projects around IT Service Management, ITIL and those seeking ISO 20000 certification
  • Helpful – comes with a unique drafting support service and 12 months of automatic upgrades

AND, if you buy before the 23rd December 2011, you’ll receive a FREE ICT Strategy toolkit which will guide you through the process of creating an ICT strategy, help you drive down costs and control risk within an ICT environment.

Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with these two toolkits on special offer! >>

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit

RRP: £495.00
Price: £445.00
You Save: £50.00

Learn more

Buy Now

 

Buy before the 23rd December 2011, you’ll receive a FREE ICT Strategy toolkit, worth £95!

 
ICT Strategy Toolkit
ICT Strategy Toolkit
FREE with this best selling toolkit until December 23rd 2011!

Documents included in this toolkit are:

  • IT SMS Overview – including what is ISO/IEC 20000 (project / staff training slides
  • Model Service Management Policy
  • Implementation and improvement tools
  • Pre-written Service Management System Manual
  • Service Management Plan Template
  • Service Level Agreement Template
  • 100 pre-written policies, procedures, templates and guidance
  • Gap analysis/ISO/IEC 20000-1 Assessment tool
  • Guidance – how ITIL best practices support the ISO/IEC 20000-1:2011 requirements.

Succeed in your ITSM, ITIL & ISO/IEC 20000 implementation projects with these two toolkits on special offer! >>

Rapidly deploy IT Service Management with this special offer toolkit

November 22nd, 2011 by

Are you implementing IT service management within your organisation?

Do you want a quick route to achieving ISO 20000 certification?

Do you want a rapid deployment approach that will maximise benefits and minimise delays and costs?

If the answer to any of these questions is yes, then you should invest in the ITSM toolkit. It will accelerate your implementation project and, until Friday 25th November, you can save £50 on this toolkit.

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit

RRP: £495.00
Price: £445
You Save: £50.00

Learn more

Buy Now

     

This toolkit contains essential pre-written documents, templates and guidance on how to adopt ITIL within your organisation and how to prepare for ISO20000 certification.

The ITSM, ITIL & ISO20000 toolkit is particularly useful to:

  • Organisations that must deliver quality services whilst meeting governance, regulatory and legal requirements
  • Organisations that can benefit from improved services and service management
  • Managers, consultants and implementers that want a quick and effective approach to setting up, implementing and improving service management
  • Assessors and auditors who are to review or audit a service management capability or service management system against the requirements of ISO/IEC 20000-1
  • Projects that need to deliver IT enabled services underpinned by effective service management
  • Users of ISO/IEC 20000-5 that need to understand the implementation requirements of the 2011 edition of ISO/IEC 20000-1.

Order this toolkit, accelerate your ITSM or ITIL project and save £50 >>>

What is ISO 20000 and what can it do for your business?

November 16th, 2011 by

What is ISO 20000?

ISO 20000 is the international IT Service Management Standard. It allows companies to demonstrate excellence and prove best practice in IT management. This standard will make sure your organisation’s IT service management processes are aligned with the needs of the business, and with the international best practice. It is broadly aligned with, and draws strongly on, ITIL.

How can ISO 20000 benefit your organisation?

Complying with this standard will help you:

  • Benchmark how you deliver managed services
  • Measure service levels and assess their performance
  • Reduce costs
  • Align your services and business strategy
  • Enhance your company’s reputation
  • Give you a competitive advantage

 

Gain a competitive advantage for your business by implementing ISO 20000 with the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit. This toolkit helps organisations implement service management and uses ITIL® practices to prepare for successful ISO/IEC 20000 certification. It will help organisations avoid costly trial-and-error dead-ends, and ensure everything is covered by using current ITIL best practices.

Gain a competitive advantage for your business by implementing ISO 20000 with this cost-effective toolkit! >>

 

ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit
Price: €575.95

Learn more

Buy Now

     

Gain a competitive advantage for your business by implementing ISO 20000 with this cost-effective toolkit! >>

For comprehensive coverage of the ISO 20000 standard and implementation, order the ISO 20000 Implementation Suite today. It contains two books on implementation, the core main parts of the ISO20000 standard and a toolkit of documentation templates.

Find The Optimal Route To Adopting ITIL And Achieving ISO20000 Certification With This Toolkit

November 15th, 2011 by

We all know that ITIL can be a complicated framework to adopt – there are so many different aspects to ITIL that you need to control in order for successful implementation. So how is this made possible?

To make ITIL implementation easier, try our ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit. This toolkit makes an ITIL adoption and/or ISO/IEC 20000 certification easily achievable and is completely up-to-date with the latest editions of ITIL 2011 and ISO/IEC 20000:2011.

ITSM, ITIL® & ISO20000 Toolkit ITSM, ITIL® & ISO20000 Toolkit
Price: $899

Learn more

Buy Now

 

  This is the comprensive and up-to-date toolkit on the market  

The toolkit helps organisations implement service management and, using ITIL® practices, will prepare you for successful ISO/IEC 20000 certification.

The benefits of this toolkit include:

  • Makes ITIL implementation easy and less time-consuming
  • Developed by service management gurus Shirley Lacy and Jenny Dugmore
  • Minimise delays and costs
  • Integrates ISO/IEC 20000 requirements with ITIL 2011 best practices
  • Contains 100 pre-written policies, procedures and templates
  • Provides a gap analysis assessment tool
  • Provides useful guidance on how to implement ITIL, along with supporting manuals

This toolkit will help you avoid costly trial-and-error dead ends and also features our unique 12 months drafting support and automatic updates.

Save time and money and find the optimal route to adopting ITIL and achieving ISO20000 certification with this toolkit >>

 

You may also be intersted in…

  

A Managers Guide to Service Manageemnt

Introduction to ISO 20000 Series

  
  

ISO20000 (ISO 20000) Both Main Parts (Hardcopy)

A Managers Guide to Service Management, 6th Edition

Introduction to the ISO/IEC 20000 Series: IT Service Management

ISO20000 (ISO 20000) Both Main Parts (Hardcopy)

Learn more

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