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This suite includes all five of the Key Element Guide series of publications. Each one of these pocket guides supports a particular one of the core ITIL V3 titles, providing a handy quick reference no-nonsense guide to the key information.

Key Element Guides Included: ITIL: Service Strategy; ITIL: Service Design; ITIL: Service Transition; ITIL: Service Operation; ITIL: Continual Service Improvement.

Key Features:

• Contains one copy of each of the Key Element Guide series of pocket guides, enabling you to purchase all the guides in one complete set.
• Quick reference guides to the core ITIL V3 books contained in the ITIL Lifecycle Publication Suite.
• Written in conjunction with, and endorsed by, itSMF International.
• Save money over buying these guides individually from other suppliers.
• Written by the original team who worked on the ITIL V3 core titles.

The main objective of these guides is to convey the best practice information contained in the core ITIL V3 Lifecycle Publication Suite books in an easy-to-read format and it forms an ideal support tool for the main ITILv3 Lifecycle Publication Suite.

Order your set of these essential pocket guides today. Simplify the ITIL V3 implementation process today using this set of pocket guides.

Tags: ITIL, ITILv3, ITSM, Pocket Guides

This entry was posted on Monday, January 25th, 2010 at 10:17 am and is filed under ITIL. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.