New ITIL Foundation Exam Guide Now Available!
October 13th, 2009 by James WarrenThe long-awaited official ITIL® Foundation Exam Guide – Second Edition is now available through our website.
This, the only official study guide for the new ITILv3 Foundation Exam, is an essential tool for anyone taking this exam. It is endorsed by APM Group, the official ITIL accreditor. This guide has now been updated to take into account the latest revision to the ITIL Foundation 2009 syllabus.
| Passing Your ITIL Foundation Exam, 2nd Edition (ITILv3) | |
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It is also ideal for individuals taking the Version 2 to Version 3 Bridging Exam.
This exam guide provides an overview of the purpose, objectives, and format of the ITIL Version 3 Foundation examination.
Passing Your ITIL Foundation Exam, Second Edition offers a top-level introduction to understanding the ITIL Service Lifecycle. It also details each of the five components of the lifecycle to help candidates pass the Foundation exam.
Pass your ITIL V3 Foundation or Bridging exam first time with the official study guide.
Tags: Distance Learning, Exam Guide, ITIL, ITILv3, ITSM


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October 13th, 2009 at 11:18 am
I used 1st Edition when I passed my V3 Foundation exam, so I hope the 2nd Edition is a vast improvement on the original.
Its inefficiencies and errors (of a variety of natures) exasperated not only me but a number of trainers. However, I wish it well but if you would like it copy-editted and/or proof-read, I am available and my rates are reasonable.
October 13th, 2009 at 11:49 am
Thank you Patrick – The exam guide was written by the OGC and published by the TSO so unfortunately your kind offer won’t be necessary.
Perhaps we’ll receive some comments from people who have read this latest edition and see if the inefficiencies and errors you mention have been ironed out.
Regards,