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The three-day Implementing ISO20000 Training Course prepares the IT practitioner (or ISO20000 project manager), to implement ISO/IEC 20000 in an organisation. It covers the interpretation and application of the ISO/IEC 20000 Standard, has a wider scope than the Certificated Auditor training course and is therefore ideal for all IT(SM) consultants who wish to assist organisations in preparing for audit/certification to ISO20000.

The next course will be held in London between 17-19 May 2010. It has a highly practical focus and enables delegates to be immediately effective in any ISO20000 project.

The Certificate is awarded to candidates passing the relevant examination, which can only be taken as part of an accredited training course. In order to achieve the qualification, candidates must score at least 50% in each of the elements with a combined total of 65% or higher.

During the course, you will learn:

• Introduction and background to ISO/IEC 20000 Certification;
• The certification scheme;
• ISO/IEC 20000 Part 1;
• Scoping;
• ISO/IEC 20000 Part 2;
• The use and application of ISO/IEC 20000;

Day 3 will focus on Feedback, Review and Revision leading up to the Examination.

“The trainer was excellent, perfect pace & content”
Cheryl Kennedy – Barclaycard

UNIQUE FEATURES – NO OTHER ISO20000 COURSE PROVIDER CAN MATCH US!

• This course comes with the unique IT Governance ‘PASS THE COURSE GUARANTEE’
  – we are so certain that our teaching will help you pass the course that, if you do not, we will let you attend a future course for free!
• We include in our price, for free, two key supporting guides:
  • ISO/IEC 20000: A Pocket Guide
  • Implementing ISO/IEC 20000 Certification – the Roadmap
• We include copies of both parts of ISO/IEC 20000.
• Comfortable training location, enjoyable meals and refreshments.
• Highly competitive pricing!
• The exam fee is included in the price – there are no hidden extras.

Book Your Place on Implementing ISO20000 (ISO20000 Consultant Certificate) Today!

Tags: ISO20000, ITSM, Training

This entry was posted on Monday, May 10th, 2010 at 11:24 am and is filed under ITIL & ITSM. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.