IT Governance Blog on IT governance, risk management, compliance and information security.

ISO/IEC 20000 (‘ISO20k’) is the international IT Service Management standard that enables IT organisations (whether in-house, outsourced or external) to ensure that their IT service management processes are aligned both with the needs of the business and with international best practice.

Benefits to ISO 20000 Certification:

• By aligning your ITSM processes with the need of the business, you become more efficient and can dramtically reduce costs;
• Your customers, and potential customers, can see that you have adopted international best practice, which could give you a major commercial advantage over your competitors.

Training budgets have taken a hit during the recession. Industry surveys predict corporate training spends have been cut by at least 10 per cent on 2008 budgets, but if you spend on the right kind of training, for the key people, you’re actually going to get a huge return on investment.

If you’re looking to implement ISO 20000 in your organisation, ready for the up-turn and want to gain massive commercial advantage over your competitors, you will benefit hugely by sending your IT practitioner or ISO20000 project manager on our Implementing ISO20000 Training Course which will be held in London between 30th November and 2nd December 2009.

UNIQUE FEATURES THAT NO OTHER ISO20000 COURSE PROVIDER CAN MATCH:

• This course comes with the unique IT Governance ‘PASS THE COURSE GUARANTEE’ – we are so certain that our teaching will help you pass the course that, if you do not, we will let you attend a future course for free;
• We include in our price, for free, two key supporting guides:
  1. ISO/IEC 20000: A Pocket Guide; &
  2. Implementing ISO/IEC 20000 Certification – the Roadmap.
• Comfortable training location, enjoyable meals and refreshments;
• Highly competitive pricing!
• The exam fee is included in the price – there are no hidden extras.

This outstanding London training course – delivered by IT Governance’s own expert trainers – prepares the IT practitioner or ISO20000 project manager to implement ISO/IEC 20000 in an organisation. It covers the interpretation and application of the ISO/IEC 20000 Standard. It has a wider scope than the Auditor training/Certification and is ideal at IT(SM) consultants who wish to assist organisations preparing for audit/certification.

Find out more and book your place today!