Four Essential Guides for IT Service Management Professionals

February 28th, 2012 by

If you already have the updated version of the ITIL 2011 Lifecycle Publication Suite, then we recommend that your next purchase would be the itSMF Book Suite.

From itSMF International, this bundle includes all the very latest best-practice information for service management professionals.

itSMF (IT Service Management Forum) consists of 53 chapters worldwide and is the only independent and internationally recognised forum for IT Service Management professionals. itSMF are well known for their dedication to provide not-for-profit resources, events and an exclusive global network.

Therefore, the itSMF Book Suite is a must-have for budding service management professionals, as it contains authoritative, informative and up-to-date information.

itSMF Book Suite itSMF Book Suite
by itSMF International

RRP: €166.35
Price: €159.95
You Save: €6.40

Learn more

Buy Now

     

This bundle consists of four essential guides for all IT Service Management professionals. Topics covered include:

  • Principles and practice of IT service management (ITSM)
  • ITSM tools – selection and implementation
  • Green service management
  • Organisational change

Buy this essential suite for all IT Service Management professionals >>

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Greening Service Management
Greening Service Management
by itSMF International

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Creating and Driving Service Excellence
Creating and Driving Service Excellence
by itSMF International

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Balanced Diversity - A Portfolio Approach to Organisational Change
Balanced Diversity – A Portfolio Approach to Organisational Change
by itSMF International

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