IT Governance Blog on IT governance, risk management, compliance and information security.

Every delegate who books one of the November or December 2009 training courses listed below will receive free access to our KnowledgeBank subscription service until December 31st 2009!

These courses are all London based and are led by subject matter experts who are highly regarded in their field.
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As we remain in recession awaiting the long-anticipated ‘UpTurn’, now is the time for organisations to prepare their staff for the challenging times ahead. It is still as important as ever, for organisations to control expenditure and ensure that business operations remain efficient, yet effective.

‘Soft Skills’ are an essential part of every manager’s arsenal and should be developed with the same care and attention as other essential skills.

Our Pack 5 Soft Skills Titles aims to provide practical guidance on a range of soft-skills areas for those in IT. They may also be used to good effect by others, including those who deal with IT professionals, in order to facilitate more effective and co-operative working practices.
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If you like the idea of saving money, and also like the idea of receiving 3 best selling books worh £99.85 absolutely free, you should act fast and read on…

For a very limited time – Friday 13 November 2009 – we’re giving away three best selling books with every purchase of our comprehensive No 3 ISO 27001 ISMS Documentation Toolkit! This is on top of a £104 saving that the toolkit
already gives you.

What are the free books?
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‘Web 2.0′ is an increasingly widely used term. ‘Social networking’ is another frequently encountered concept – but what do they mean? Much of the confusion about what Web 2.0 actually is has been exacerbated by marketers using the Web 2.0 buzzword to sell new products, whether or not they really are of a new generation.

Individuals and businesses appear to use the terms interchangeably, without necessarily understanding whether they have the same or different meanings. At the same time, what are called Web 2.0 technologies are becoming pervasive; social networking sites are achieving stratospheric financial valuations and the related risks – what we call ‘Threat 2.0′ – are dangerously misunderstood.

Growing use of Web 2.0 sites

Part of the excitement about Web 2.0 technologies is that they have such widespread personal use. Reports show that employees are using social networking sites at work for more than half an hour each day.
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If you want to gain the foundation certificate for the latest version of PRINCE2 – the 2009 version, you should consider using this distance learning package.

This course covers all aspects of the PRINCE2 project management method. Using voice-over and animation, the course is equivalent to a 2/3 day workshop, in an easy-to-use and convenient format. This allows learning at a time and pace to suit each and every student.

Whether you just want an introduction to PRINCE2, or plan to go on to advanced Practitioner training, this course provides a perfect platform to ‘fast-start’ your knowledge.

The big advantage with this course is that you can take it at your own pace, it is 7 hours long and most people spread it over 1 or 2 weeks.

Our PRINCE2 trainers supply dedicated, global email and telephone support, they can answer any PRINCE2 questions you might have.

What’s included? The PRINCE2 2009 Foundation CD-ROM training course – CD Includes PRINCE2 Case Study and Examination Simulator; Our PRINCE2 trainers supply dedicated, global email and telephone support, and they can answer any PRINCE2 questions you might have; The PRINCE2 Manual – Managing Successful Projects with PRINCE2 – 2009 Edition; The Passing the PRINCE2 Exam Hints and Tips Book – 2009 Edition; The PRINCE2 Process Model Wall Chart – PRINCE2:2009 Edition.

You can be assured of a quality product, with technical depth, and excellent supporting material – this course is used more than any other worldwide to train individuals to PRINCE2 2009 Foundation level.

Our current pass rates are well in excess of the national average.

This interactive course enables you to study for your PRINCE2 Foundation exam in your own time and at your own pace using animation, interactive exercises, and an exam simulator.

Ensure you pass your PRINCE2 Foundation exam the first time by purchasing this essential course today!!!

Oranisations accross the globe have sent their people to London to attend the industry leading ISO27001 ISMS Implementation (Implementing ISO27001) Master Class and many previous attendees have now led their organisations to successful certification.

If you’re in information security management, writing information security policies or implementing ISO27001 (BS7799), this Masterclass covers all the key steps in preparing for and achieving certification first time.

Our next Implementing ISO27001 Master Class will be held in London between 24-26 November 2009 and we expect more delegates to come away saying things this: “Really enjoyed the course, got a lot out of it and am now equipped to do my job properly & to a high standard” Deborah Tonkin – North Lancashire NHS

What makes this Masterclass stand out?
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This 3-day Implementing ISO 20000 training course covers the interpretation and application of the ISO 20000 Standard and enables consultants to develop the Service Management capability of an organisation and assess its readiness for certification.

The London based training course (30 Nov – 2 Dec 2009) leading to this Certification has a wider scope than the Auditor training/Certification and is aimed at IT(SM) consultants who wish to assist organisations to prepare for audit/certification.

It has a highly practical focus and enables delegates to be immediately effective in any ISO 20000 project.
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Are you’re responsible for ensuring that your organisation responds to and survives any form of disaster?

From an IT service discontinuity to a major act of nature – adopt BS25999 best practice for your business continuity arrangements – The NHS have – shouldn’t you?

BS25999 gives public and private sector organizations the fundamental building blocks that will protect them from unexpected disruptions and discontinuities, or from breaches of statutory risk management and/or Civil Contingency Act requirements – exactly the re-assurance that your customers, investors and other stakeholders require!
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ITIL or IT Infrastructure Library, was developed by the UK’s Office of Government Commerce (OGC), as a library of best practice processes for IT service management and is now widely adopted around the world.

For organizations and individuals who use ITIL, the the most important and useful resource is, of course, the ITILv3 Official Lifecycle Publication Suite, which is structured to be read as a five-title series, each building on the contents of the previous work.
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High profile news stories such as the recent Phishing attacks on Web Mail services such as Hotmail and GMail frequently brings the importance of online security to the attention of the general public, but for millions of unsuspecting home owners and smaller businesses it is often too late. Consider:

• There was a 207% increase in account takeover fraud in 2008.
• Online banking fraud has increased by 132%, with losses totalling £52.5m, compared to £22.6m in 2007.
• There were 44,000 phishing websites specifically targeting banks and building societies in the UK in 2008.
• £181.7m of card fraud took place on the Internet in 2008, representing 55.3% of total Card Not Present (CNP) fraud losses.
• Just under 50% of UK businesses experienced a computer security incident (around 860,000). The number having a serious breach has stayed constant at around 25% (around 430,000).
• 16% of businesses experienced an attack from an unauthorised outsider (including hacking attempts) (137,600 incidents).

There are Ten simple steps which will dramatically reduce the liklihood of a business or small home network from falling victim to hackers, phishing attacks, viruses and so on. To find out what these 10 simple steps are simply fill in the form on our website and we’ll email you the free guide immediately.
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