IT Governance Blog on IT governance, risk management, compliance and information security.

Implementing ISO20000 (ISO20000 Consultant Certificate) Training Course

29 September – 01 October 2010 in London – Reduced to just £595!

• Pass the course guarantee
• Exam included in the price
• Lunch, refreshments, and full course materials included
• We offer help finding appropriate hotels close to the training venue
• Best price available anywhere!

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We have two August offers available which will enable you to gain the essential qualifications that will help you or your organisation:

Implementing ISO20000 (ISO20000 Consultant Certificate) Training Course29 September – 01 October 2010 in London

This outstanding London training course – delivered by IT Governance’s own expert trainers – prepares the IT practitioner, or ISO20000 project manager, to implement ISO/IEC 20000 in an organisation. It covers the interpretation and application of the ISO/IEC 20000 Standard. It has a wider scope than the Certificated Auditor Training Course and is therefore ideal for all IT(SM) consultants who wish to assist organisations prepare for audit/certification to ISO20000. This course leads to the itSMF-accredited Consultant Certificate; the exam is administered on the final day of the course.Delegates who book this course before the end of August or before it sells out (whichever comes first), will receive a free IT Service Management (ITSM) Toolkit, based on ITIL worth £149.95!
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Last week we launched our Comprehensive E-Learning Academy for ITIL.

You may have seen that our comprehensive range of ITIL Distance Learning Courses range from ITILv3 Orientation Courses, ITILv3 Foundation Courses, the full range of ITILv3 Intermediate Courses (both streams), and Managing Across the Lifecycle Courses.

This week, I want to tell you about our range of supporting publications and tools which will work very well alongside a distance learning package to help you to achieve the next level of certification, or can be used to help you in your day-to-day role within your organisation.

ITIL: Key Element Guide Suite The main objective of these guides is to convey the best practice information contained in the core ITILv3 Lifecycle Publication Suite books in an easy to read format and it forms an ideal support tool for the main ITILv3 Lifecycle Publication Suite.

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With an uncertain economic outlook and a need for belt-tightening in most organisations, e-learning is now presenting a cost-effective alternative to conventional classroom training. The IT Governance E-Learning Academy brings together a leading range of e-learning courses that cover each and every aspect IT Governance. Whether you are looking for an ITIL, PRINCE2, PCI DSS or even a CEH course, you are sure to find the right e-learning course here.With all of our courses being accredited or officially endorsed, you can be assured of their relevance and quality.

Our comprehensive range of ITIL Distance Learning courses range from ITILv3 Orientation Courses, ITILv3 Foundation Courses, the full range of ITILv3 Intermediate Courses (both streams), and Managing Across the Lifecycle Courses.

This interactive diagram links directly to the official Distance Learning packages for each component of the certification scheme. If your images are turned off there is an online version available here.
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Buy this officially accredited ITILv3^® Foundation Computer Based Training Course before the end of July 2010 and get a free ITIL Foundation Exam Primer!

ITIL Foundation Computer Based Training Course (ITIL Version 3, CD-ROM Based, Including Exam) This ITIL Foundation computer-based training course is ideal for individuals that wish to study for the ITIL version 3 Foundation qualification. This multimedia course allows a student to study in their own time and at their own pace, providing a very flexible form of learning.

Why should I use this course?

• This course offers a low cost alternative to a classroom-based training course. Often savings are in the region of over 50% in real terms compared to a classroom training course.
• Also, this course offers a flexible route to study for your ITIL version 3 Foundation exam in your own time and at your own pace. You can learn what you want when you want. If there is one part of the course you don’t understand simply repeat it until you do.
• The ITIL Version 3 Foundation course combines voiceovers, with animation, and interactive exercises, providing a rich multimedia experience.

When you purchase this distance learning pack before the end of July 2010, you will get a free ITIL Foundation Exam Primer, which provides practice questions that will aid your learning process, enabling you to learn from your mistakes, rather than on the day of the exam. It also Provides a mock exam under exam conditions, providing you with the experience of sitting the exam for real.

Pass the ITILv3 Foundation Exam. Buy this package today >>

The best selling books on ITILv3, by Randy Steinberg, one the leading experts on ITIL, are available for the first time as a complete collection.

Key Features and Benefits:

• All of the information in these books is written from the perspective of an ITSM and ITIL professional, so you can rest assure that all the information in the books is both practical and easy to use.
• The information in the books is in line with the most recent version of ITIL, Version 3. A lot of the information will still be relevant to organisations using Version 2 so no-matter which version of ITIL your organisation is using, these books will help you to succeed.
• This kit contains all of Randy’s books available in one kit, purchase the books with one click whilst saving money!

Randy Steinberg ITIL Book Collection Contains:

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ITILv3 Foundation level qualifications provide a great base from which you can build your career . If you already have the foundation level certificate, your next step will be the Intermediate level qualifications.

To help you acheive your goals and to take the next step, we have have put the following offer together, but you must act now!

Buy an ITILv3 Intermediate Distance Learning package before the end of June and we’ll send you an ITIL: Key Element Guide Suite, absolutely free!

Get these FREE!

ITILv3 Intermediate Distance and eLearning:

Our range of accredited eLearning courses for the ITILv3 Intermediate exams are delivered online and you are able to access each course for a period of 90 days. The courses are available from the links below:
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Whatever your business, your capacity to supply products and services to your customers depends on your IT. Yet, all too often, companies and government departments fail to take effective control of their IT systems. Instead, organisations rely on a confused mish-mash of different technologies and ad hoc working practices.

To avoid this fate, your organisation needs to adopt an IT Service Management System (ITSMS). Employing an ITSMS will enable your organisation to identify how to enhance the quality of service you deliver to your customers. The standard for an ITSMS is ISO/IEC 20000.
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In today’s tough economic environment, IT best practice is even more important – more efficient use of IT resources and better IT-business alignment are essential to corporate survival and success.

ITILv3 is the world-wide best-selling IT management framework. Backed by 20 years of development and more than 120,000 practitioners worldwide, ITILv3 IS the most widely deployed and followed IT best practice methodology available.

If you are implementing ITIL best practice within your organization and want to purchase the complete set of the five core publications plus The Official Introduction to the ITIL Service Lifecycle, the unique Complete Library Plus is available:

ITILv3 Complete Library Plus Included in the set are: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement The Official Introduction to the ITIL Service Lifecycle

Purchasing the ITILv3 Complete Library Plus in a single purchase will save you $170.05 over purchasing the titles individually and is available in the following formats:

• Softcover
• Electronic PDF download
• Online subscription

Order this set of essential books today for immediate despatch >>

We’ve bundled together all four parts of the ISO/IEC 20000 standard – align IT with organisational goals and achieve optimum ROI – order today for immediate download!

All Four Parts of the ISO 20000 Series

ISO/IEC 20000-1:2005 (Download) – The specification laying out the requirements for a service management system (SMS). ISO/IEC 20000-2:2005 (Download) – This code of practice describes the best practices for service management processes within the scope of ISO/IEC 20000-1. ISO/IEC TR 20000-3:2009 (Download) – Provides vital information on writing a scope for an SMS as well as providing information on implementing an ISO/IEC 20000-1 SMS. ISO/IEC TR 20000-5:2010 (Download) – Provides an exemplar implementation plan for an SMS that meets the requirements of ISO/IEC 20000-1. Providing essential advice and guidance on SMS implementation.

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