Archive for the ‘ITIL & ITSM’ Category
Tuesday, March 2nd, 2010
This course offers a low cost alternative to a classroom-based training course. Often savings are in the region of over 50% in real terms compared to a classroom training course.
Also, this course offers a flexible route to study for your ITIL version 3 Foundation exam in your own time and at your own pace. You can learn what you want when you want. If there is one part of the course you don’t understand simply repeat it until you do.
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Tags: Distance Learning, ITIL, ITILv3, ITSM
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Tuesday, February 23rd, 2010
The five core ITIL titles in the Official ITILv3 Service Lifecycle Publication Suite were commissioned and structured to be read as a five-title series, each building on the contents of the previous work.
As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library.
| The 5 core titles in the Complete Library include: |

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If you are implementing ITIL within your organisation and want to purchase the complete set of the five core publications, the ITILv3 Lifecycle Publication Suite is available in the following formats: |
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Tags: ITIL, ITILv3, ITSM
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Thursday, February 18th, 2010
Our next Implementing ISO20000 (ISO20000 Consultant Certificate) Training Course will be held in London between 17-19 May 2010.
Seats are filling up fast! Be sure to reserve your place in plenty of time to avoid disappointment!
This outstanding London training course – delivered by IT Governance’s own expert trainers – prepares the IT practitioner or ISO20000 project manager to implement ISO/IEC 20000 in an organisation.
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Tags: ISMS, ISO20000, Training
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Wednesday, February 10th, 2010
Envision yourself passing the ITILv2 Manager to ITIL®v3 Expert Bridge exam, using this package – order today!
This package combines the strength of officially accredited eLearning with that of the only exam guide available for the ITILv2 Manager to ITILv3 Expert Bridge exam. Pass your ITILv2 Manager to ITILv3 Expert Bridge exam, using this package.

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ITILv2 Manager to ITILv3 Expert Bridge Package:
- Combines the strengths of both eLearning and that of the only exam guide available specifically for the ITILv2 Manager to ITILv3 Expert Bridge exam. Giving you the knowledge, acumen and confidence to pass the exam at your first attempt.
- The eLearning course that comes as part of this package is accredited by two of the ITIL Examination Institutes. Meaning you can be assured of the quality of the material. Meaning no need to buy any other courses.
- A cost-effective route to converting your Manager’s Certificate in IT Service Management to the ITILv3 Expert certification. Over 25% cheaper compared to a classroom-based course.
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Tags: ITIL, ITILv3, ITSM
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Wednesday, January 27th, 2010
Pre-order the missing part of ITILv3 today!
ITILv3 is made up of 5 core titles which reflect the lifecycle of services and for a long time there has been a missing element.
Information Security Management with ITILv3 is a groundbreaking new title that looks at information security from defining what security measures positively support the business, to implementation to maintaining the required level and anticipating required changes.
If you use ITIL, own the complete library, or if you’re involved at any stage of the framework, this is a must-have purchase!
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Tags: ITIL, ITILv3, ITSM
Posted in ITIL & ITSM, New Products & Services | 2 Comments »
Monday, January 25th, 2010
This suite includes all five of the Key Element Guide series of publications. Each one of these pocket guides supports a particular one of the core ITIL V3 titles, providing a handy quick reference no-nonsense guide to the key information.

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Key Element Guides Included:
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Key Features:
- Contains one copy of each of the Key Element Guide series of pocket guides, enabling you to purchase all the guides in one complete set.
- Quick reference guides to the core ITIL V3 books contained in the ITIL Lifecycle Publication Suite.
- Written in conjunction with, and endorsed by, itSMF International.
- Save money over buying these guides individually from other suppliers.
- Written by the original team who worked on the ITIL V3 core titles.
The main objective of these guides is to convey the best practice information contained in the core ITIL V3 Lifecycle Publication Suite books in an easy-to-read format and it forms an ideal support tool for the main ITILv3 Lifecycle Publication Suite.
Order your set of these essential pocket guides today. Simplify the ITIL V3 implementation process today using this set of pocket guides.
Tags: ITIL, ITILv3, ITSM, Pocket Guides
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Tuesday, January 19th, 2010
Several times recently a number of you have mentioned that you would like to implement ISO20000 within your organisations. The problem we face is that to get really good results and to achieve certification means you have to go beyond basic ISO20000 material, start thinking in terms of the interpretation and application of the ISO20000 Standard and develop the Service Management capability of an organisation and assess its readiness for certification.
Whilst many ISO20000 courses go a step further towards a solution, no ISO20000 Course provider can match the unique features available with this course:
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Tags: ISO20000, ITSM, Training
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Monday, January 18th, 2010
The long awaited international standard on scoping a Service Management System, ISO/IEC TR 20000-3, is now available.
It’s a must have -
Buy the hard copy here:
http://www.itgovernance.co.uk/products/2811;
or the download here:
http://www.itgovernance.co.uk/products/2815.
It may seem a little backwards buying part 3 of the ISO 20000 series ahead of parts 1 and 2 but this makes perfect sense, let me explain…
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Tags: ISO20000, ITSM
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Monday, January 11th, 2010
3-5 February 2010 in London (Save 100!)
This 3-day training covers the interpretation and application of the ISO20000 Standard and enables consultants to develop the Service Management capability of an organisation and assess its readiness for certification.
5 reasons to book today:
- Limited availability, secure a seat while you can!
- Save 100 when you book this course. Only available while spaces available!
- Pass the Course Guarantee, unique to IT Governance;
- Free – Two supporting Guides:
- Exam Included – there are no hidden extras!
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Tags: ISO20000, ITIL, ITILv3, ITSM, Training
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